our privacy & cookies policy
In this privacy statement we inform you how Het Cooremetershuys deals with personal data.
Het Cooremetershuys respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. These data remain under our own management and will never be made available to third parties, unless you have explicitly given permission for this.
Responsible body and rights of data subjects
The responsible body for registering, processing and using your personal data is Het Cooremetershuys. We can be reached via the contact details below:
By post: Graslei 12, 9000 Ghent, Belgium
Telephone: 09 225 09 65
You can inform yourself about your personal data at any time and exercise your right to correction, blocking or deletion of your data.
We create a customer account for every customer who registers with us, ie a password-protected direct access to his stored data. By creating an account, you can go through the checkout process faster, save multiple addresses, view and track orders, and more.
The following data is stored when registering a customer account (mandatory fields):
Your name and first name;
Your email address;
Your phone number;
Your self-chosen password
Consent for data protection.
You can then enter your invoice and delivery address or only when placing an order.
Use of your data
Your personal data is mainly used for the following purposes:
Improve the execution of your orders and this delivery;
Sending the newsletter;
Your participation in competitions;
To comply with billing legislation.
When you place an order, we also use your personal information to process the order and to contact you about it.
All personal data is retained for the period necessary to provide the service.
When you visit or send us an email, you give permission so that we can send you information. This will always be via email.
We will use your personal information to manage your online purchase at Het Cooremetershuys by processing your orders and returns. We also use your data to manage your payments. With an online order, the address details are passed on to our distributor (Bpost).
Use of our services
When registering for one of our services, we always ask you for your personal data. These data have the sole purpose of being able to perform the service. We do not collect or use data for other purposes. This personal data is stored in our own secure data register.
We offer every consumer the opportunity to view, change or delete all personal data that we have. If you want to change or remove your data from our system, you can contact us at any time.
You will also find the option to unsubscribe at the bottom of each mailing.